BP Fall Ings

Most of staff are good but couple of the night shift havnt got a clue what they are doing come here for bp points never seem to go on on a night only at this station. Also take for ever to prepare uber orders. If there is any issue you face on a night they say we are unable to help, you will have to come during the days. Throwing there laziness on to day time staff. Waste of time always some issue on a night with just 1 or 2 off staff rest are bang on.

Spit on service

Dear BP management, you definitely need to check out what’s going on during the night shift especially on weekends. From 12:30 onwards the shop has almost 40-45 minutes break when it’s quite busy. Me along with other lot of customers come here mostly between 12:30- 01:30 especially on weekends waiting for the staff to finish their mop cleaning. Don’t you have any other time apart from these busy hours. How can you make customer wait for 40 minutes, it’s insane. BTW the shop has quite a lot of good things to buy. I come here to buy ice cream.

Good petrol station with good shopping experience in store with lots to choose from.

Met by an unfriendly young girl behind the counter, who didnt put the points on my BP card, did not get a hello from her or goodbye either. Poor service I won't be coming back here, this was my first visit here as they have AD Blue on the pumps, I shall not return again, plenty of other BP stations out there i have used with much better customer service skills.

Plenty of fuel pumps, big store with loads of offer

Been getting fuel here for domestic heating and electrical generation for last 8 years, but over the last 12 months I've had nothing but hassel first been told can only get 20ltrs at a time, which is total nonsense I can get up ro 100lts unless vat registered now just been told I can't be served red diesel after 5pm it's the law I was told, just been to other petrol station i use and they said what load of rubbish as long as I fill declaration in eveytime i get fuel no problem which I always do. Sad to say I will be informing my local boating community at stanley ferry to avoid this place as its getting to be a joke One unhappy customer

The service was not satisfactory, and due to their mistake, I had to face a penalty.

Never had a problem except stath my car loves there diesel

Called in to use the car Vax and the Jet Wash, staff unable to give me change for the machines that I'm going to use on their forecourt! Really??

I spent around £60 a week there on fuel and van washing. why dont you guys provided soap wash on yourself washing jetting bays ? Why would you have four jet washing bays without any soap? This has not happen once or twice, it's a recurring situation that you guys need to deal with. got more chances in getting a lottery ticket than getting soap on jet washing bays, commmonnnn guys, up your game please..... It's a busy petrol station where all the locals use, why would skimp on £20 worth of soap ??? You guys making very good money out of it, but customers are not getting what they pay for. It's beyond me Edit to your useless reply: Im well aware how to use your machines and what button to press for the foam brush. It's the the orange button on the machine with a brush symbol and foam on. It's just no foam coming out of it at all, meaning you guys or the company you use are not providing it to your paying customers. Stop ridiculing your customers and imply that we dont know how to use a machine. a 5 year old could easily operate it. Do your job and provide what your customers are paying for, end off!

Mixed reviews about this place. I used to visit when it 1st opened and it was great. The prices were decent, the pump prices were competitive and the jet washes used to work great. Fast forward to 2025, and unfortunately this place has gone downhill. The staff are decent and the selection is decent, but the prices are terrible. Went to use their jet washer to clean my car, only 3 machines worked. The rinse lance worked fine and did a good job, but the foam brush is absolutely rubbish. Hardly foamed at all and certainly didn't get hot and did nothing to clean my car. I ended up using the lance to finish my car off, which honestly wasn't that cleaner after I finished. I complained about the poor machine quality and the BP staff couldn't do anything as they dont own the jet washing machines. I'd advise anyone to clean their car elsewhere.

Cash machine not dispensing cash when needed and don't report it. Been a week since it has worked. I am disabled and this is the only ATM I can get to. They also over charge 6 eggs that are prices at £1.75 on the shelf, but at the till, they price it up as £1.85.

Very poor experience at this BP station. The vacuum cleaners are never emptied – some of them don’t work at all, and others just take your money without working. The staff are extremely unfriendly, lazy, and do nothing except stand behind the till. There’s clearly no interest in helping customers or maintaining the equipment. Really disappointing.

Good variety of snacks and has self car jet wash service, several bays