bp

Great news !! there is a New improved car wash (Washtec silverlight with LED lighting i believe), that has cleaned my car better than the old one ever did, the old one was always breaking down - so this new one hopefully is more reliable.

Class Gesture from the management and staff of this petrol station, gave me back my faith in humanity, when all seems sad and dark, 5***** and amazing people

No issues.

There is a car wash as well

Always friendly and plenty of M&S food on sale

The petrol tasted a bit funny

Good service

Elisa gave excellent customer service. Casey the Canadian says hi!

Due to a problem on the trains I had to pick my husband up from Broxbourne Station at 21.40 on Weds 17 December. I'm not used to the journey and got lost (not unusual for me!). I stopped at this garage and a gentleman helped me with directions. He was super polite and so helpful. Thank you so much!

Rude staff tried to order me to use the self service even though I was trying to purchase cigarettes just because he didn't want to end his conversation with his mate. Early hours of the 21/09/25

Night time staff could do with understanding what makes good customer service ..

The carwash did an awful job on my car. Liquid was left on the paintwork and the glass was still dirty.

Very disappointing experience. I waited in line and asked for the key to use the car wash. After waiting for quite a while, I was finally told after all that time that the car wash was close at 20:00. No sign, no notice, and no communication !!!! when I spoke to the manger he was so rude !!!!!!!!Poor customer service.

I really like the layout of this BP station – it’s well organized with Market Coffee, a car wash, and an EV charging station, which makes it very convenient. However, I’d like to highlight a couple of issues with the EV charging area. First, the charging bays are located too far from the charge points, and the cables are too short to comfortably reach most car charging ports. This makes using the chargers awkward and sometimes impossible without maneuvering the car multiple times. Second, non-EV vehicles are frequently parked in the designated EV charging bays. When approached, drivers often say they were “only there for a minute,” but even a short delay can be significant for EV owners. Charging an electric car is not as quick as filling a tank – it takes time and planning. These bays should be respected and used only for their intended purpose. We’re all trying to do our part to help the planet, and having reliable, accessible EV infrastructure is a big part of that. I hope BP considers improving the charger layout and signage enforcement to ensure a better experience for EV drivers.

small but useful, in my opinion there is everything a babysitting station should have, tire pump, broom for cleaning, car perfume, glass cleaning water and also automatic car exterior washing service. also ultimate diesel is not available in every bp but it is here. also there are electric car charging stations. the market is also big and the product range is quite sufficient..

Came across Female manager of this BP. Short haired woman, who was rude to staff and customers. Speeded pass the pumps and nearly hitting my car. Not coming back

BPpulse not working as it should have had to phone for a re boot.

Never have fuel