bp

very negative experience here as I was asked to pay for fuel before drawing it, I will never spend money with BP for the rest of my life because of this disgraceful act.

Service, vast choice of goods- toys, drinks, health and wellness products, range etc. Best station in Leeds!!!

BP petrol stations offer high-quality, additive-rich fuels—particularly their premium BP Ultimate range—that excel at engine cleaning and improving fuel efficiency.

The staff member exhibited exceptional pleasantness and politeness today, and her demeanor is the sole factor contributing to a rating of two rather than one. However, the coffee dispensed from the Costa machine was unfortunately of very poor quality. It tasted stale and exhibited a moldy flavor, and the area surrounding the machine emitted an unpleasant odor. It is possible that the cleaning and maintenance of these machines require attention. As a regular coffee consumer, I can attest that this was one of the worst experiences I have had, leading me to discard the beverage after only three sips.

pay for petrol upfront here, never had that one before. why does everyone think I'm going to rob them? I suppose in truth and at essence it's fear. Well I can live with that.

The machine don’t work to wash your car. And the staff on the tills are rude.

Review for BP Roundhay, Leeds I’m genuinely disappointed by the shocking experience I had at BP Roundhay. I’ve been a regular customer for months and have spent over £2,600 here recently — I even have screenshots to prove it. You’d think that kind of loyalty would mean something, but apparently not. I bought a simple wire from this station, and it turned out to be completely faulty. When I went back to exchange it, I was met with rude, dismissive, and unhelpful staff who refused to do anything about it. There was no apology, no courtesy, and absolutely no effort to resolve the issue. For a brand as established as BP, this level of customer service is unacceptable. The arrogance and lack of respect shown by the staff were disgraceful — especially towards someone who has supported their business consistently. This experience has completely destroyed my confidence in this branch. I’ll be taking my business elsewhere, and I strongly urge BP to review the conduct and attitude of the staff at Roundhay before more loyal customers walk away. Thank you for your response, but I need to clarify that my negative experience at your site didn’t start or end with the faulty wire. In the past, during one of my visits to refuel, I dealt with a staff member named Abdullah, whose behaviour was extremely unprofessional and disrespectful. From my experience, he showed absolutely no understanding of customer service or basic courtesy. Your staff member Navin was present at the time and witnessed the situation. Abdullah was laughing at me for no reason, and I even asked him directly if I had said anything funny. The moment I questioned him, he instantly went silent — as if he had something to be proud of. It felt like he genuinely believed he had “won” something by refusing to replace the faulty wire earlier. This was not a one-off misunderstanding; it was a clear display of arrogance and a complete lack of respect towards a loyal customer. No one should have to deal with that kind of behaviour, especially at a branded and reputed business like BP. I expect this matter to be taken seriously. Experiences like this are exactly why customers lose trust in a location. And after seeing a response from you i just went back for refuel my car, i hope you can investigate this matter and take action accordingly.