WashFinder

Chester Hand Carwash

Brook St, Chester, CH1

4.2(182) Closed · Opens 9 am today
Chester Hand Carwash

Our Take

Reviewers are sharply divided: several report scratches, missed dirt, and a rushed service that does not match the advertised valet, while a roughly equal number call it the best in Chester and praise the speed and attention to detail. The complaints about poor interior cleaning and damage from dirty cloths are more detailed and numerous than the praise, and multiple customers who returned after a price increase found the quality had dropped.

Visitor Reviews (20)

James Mcclurg
2.0 2 days ago

It's a cheep car wash but if you want a good job go else where my car was left with micro scratches from using a dirty cloth across the exterior of the full car they definitely dont care about doing a good job I now need to t-cut and buff the whole car i wish id never gone to these.

Stephen Moore
5.0 2 weeks ago

Absolutely lovely staff. Nothing is too much trouble.Great service throughout. Would HIGHLY recommend this car wash.

Maisie Beard
1.0 2 weeks ago

Paid cash for a full valet. Information on instagram states a full deep clean reaching hard to reach areas. Left car and told to come back three hours later. As soon and I got into the car I was ultimately disappointed. Noticing many untouched things instantly. Door trims definitely not clean, still dead bugs on the front and roof. I understand my car isn’t brand new and does have scratches and imperfections, but I really feel like this car wash was far from what it offered. Before leaving I asked if the definitely did the full valet. I could wipe dirt and dust on the top of the drivers door. they then quickly rewiped some parts of the outside and inside, asking me to check if it was okay. I stated I wasn’t that impressed and they offered to reclean the outside side and more parts then, but I didn’t have the time to stay longer. All of the pictures attached are after my full valet, that claims to thoroughly clean hard to reach areas. They didn’t seem to even clean reachable areas properly. The pedals, interior mirrors dash board and parts of windows still had marks and dirt. I even found an old receipt down the side of my seat. There is also a picture attached of my rear seatbelts, which they seem to have plugged in avoiding looking at the new white marks on the belt, which I could wipe off with my finger. After also claiming they clean the seats there is plenty of crumbs still in the corners. There is more I could state, but you get the idea. They did offer I could go back and get it re cleaned for free, but after seeing these standards, I think I’ll pass.

Abdullah Bin Ashraf
1.0 2 weeks ago

They don’t use pre wash before washing car. Lazy service. Doesn’t wash car properly but takes the highest amount of money in chester

Steve Artell
1.0 3 weeks ago

Have used this car wash for years but lately standards are definitely dropping .Visited today for just a wash was in the place less than 10 minutes had to ask them to clean the bird mess off the windscreen at the end didn’t dry the car as it was spitting (it had stopped by then ) didn’t clean door sills as normal all for the price of £15 think it’s time to find a new place shame really as it used to be the best in Chester

J Afzal
1.0 4 weeks ago

Terrible service and attitude from the manager when pointed out very poor valet with dirty inside and outside. Very aggressive and disapproving of the problem.

Samuel Taylor
2.0 a month ago

Not good. Bits of bugs still on my front bonnet and dirt i can rub off with my fingers. You are better off getting a machine clean. I doubt their rags are clean at all.

Natalia Depta
5.0 2 months ago

The best car wash I’ve ever been, staff working fast, caring about every detail, strongly recommend:)

Lucy Tomlinson
5.0 2 months ago

Amazing car wash done door sills and boot sills without being asked. Car wash sparkling leaving and after moterway driving was pretty grim beforehand.

Johan
2.0 2 months ago

Paid £35 for a luxury valet on a tiny car (Peugeot 107). Interior was not cleaned properly and one of my moisture absorber bags has gone missing. There was a black mark on the driver's side front pillar that was still there after the valet, I had to clean it myself. Seats were still grubby and some of the front storage compartments was not cleaned out. A dirt mark on the drivers door was not cleaned off. Not great value for money.

Aleks Rrustemi
5.0 3 months ago

The best in town, I always go there!

charles dodman
5.0 3 months ago

best car wash in chester

Nicholas Dodman
5.0 3 months ago

they do a great job

Michael Bebbington
2.0 3 months ago

Not good. Did a great job on the outside but poor on the inside. I noticed sone obvious oversights so I went immediately back and they did have another go over but then noticed more oversights. I would not recommend.

Benard Marku
5.0 3 months ago

Great job like always.This is the best service you can get in Chester about valeting. Using this place for years,always on top. Great job keep it up 👍

A Chester
5.0 3 months ago

Great service

Joe Owens
1.0 3 months ago

Wouldn’t go back again, hardly made any effort and smoked a fag over the car. Had to give it a once over myself

Mindaugas V
2.0 4 months ago

Windows didn't cleaned. For 10£ should be cleaned like in other places when I'm paying even less

shovy_ha
1.0 5 months ago

I was disappointed with the service. The car was still dirty and there was no attention to detail. For £25, it felt like the car was just rinsed. Definitely not worth the money.

Sheila Brownhill
1.0 5 months ago

Poor

Other car washes near Chester Hand Carwash

Within a few minutes' drive in Chester.