Shell

Very bad customer service I havnt met anyone like it doesn’t know where anything is in the shop got my stuff wrong on every single item sever times until I showed them where it was brought me a doctor pepper when actually asked for water then said it was flavoured water and it cleary was not l!!! Very unhappy how can they be so silly

The petrol station has been closed since Sunday (now Tuesday) due to an “IT issue” . Strange how a company with a net income of 21.5 billion can’t even fix an issue that shuts down the entire petrol station. Use pen and paper if you can’t work out how to use a computer!

Today I was here to fill up my company car and I went to pay with my company fuel card and the Point Of Sales was not working and they did not inform me before. I did not have cash and another customer got the same problem and he only said to the lady "I am a neighbour, I'll come back later", and the lady who was there said: it ok. I tried to explain the same because I was with my child in the car, and she answer me no because I accepted 2 already. I explained to her I live next to the Whiston Hospital and them she said no again. I ask to her why he has this choice and there is not the same choice for me? She said I´ll call the police, I said what? ok call the police then, Everyone got very nervous, and I decide get money for my personal account and paid because my child was outside waiting for me. The customer service is very bad and to be honest very disappointed. I feel it was discrimination because I am foreigner. I am not going to come back again, ever.

Good clean quick service garage

ferry service bad

The previous gas station "Shell" what we dearly miss, is now rebranded as an Asda Express, will not be changed untill an updated street view has been uploaded, even tho its changed I personally prefer this station over the two Texacos up and down the road Since it has more pumps and is easier to get in and out of

it's not Shell. It's "called" asda, and it's anything but cheap

This is not a Shell. This is an Asda Petrol Station. Update the location

THIS IS NOT A SHELL STATION, IT IS AN ASDA AND SELLS ONLY ASDA FUEL.

Complete retards!!I asked to have change from £5 to use for the air and water machine(Give them money basically) to get the reply that they don't give change?Stupidity on its finest they don't want us to use their machines...😂😂

Awful customer service, took a yodel parcel today to drop off, the lightest of parcels which I could lift with one finger and not that big. I was told by this most awkward and ridiculous counter assistant that the parcel was too big. When looking around and seeing all the boxes they have of there own in the way I find it astonishing that they can refuse a drop off parcel. The woman was awkward and unhelpful and my advice is get better staff with better attitudes and tidy up your garage instead of having useless staff standing nattering doing nothing. I WOULD NOT RECOMMEND THIS GARAGE.

No one here to serve during the night.

Great

Pulled up and asked if they excepted key fuel cards showed her the card and The girl said yes. I proceeded to fill up my tank. Went back to pay with key fuels card and it didn't work. Then she said she had never seen a key fuels card before and I would have to use another card. This lady was in another world of her own. Has no clue what day it is. Wasting my time. Would have gone somewhere else for fuel. Eg is a joke

Shock horror - where has Starbucks gone? Not to worry, David offered 1st class training and support as we ventured into the world of Leon! My wife who is very particular about her coffee, said is was "very nice"! Phew!! Thank you David, for once again offering 1st class support and re-assurance at a time of potential 'crisis'!

Told to remove my helmet before fuelling. Thought everywhere had moved on from this positive discrimination now. Used the garage for years as well but it seems I'll have to find somewhere else now.

Lovely staff, very helpful and friendly