BP

All services are extremely poor as on all BPs. Dirty, almost always problems with jet wash, broken vacuum cleaner, zero customer support or ability too resolve any simple issue. For example: you feed 2 pounds into jet wash machine and there is no foam, it’s your problem, no refund. A so called “manager” who is not even able to understand you due to poor English knowledge just ignoring your complaint. Help yourself. But this kind of service is expected, it’s BP model of work.

I used to go here all the time but never again! Today a member of staff saw me backing in to the vacuum area and suddenly decided he needed to move to stand, using a leaf blower, blocking my entry. Then when he finally moved the vacuum ate my money and didn't work. I then thought at least I can clean my car, but no that was far too much to expect! This too ate my money and didn't work. I hate complaining but this takes the biscuit! Its a shame I can't leave a 0 star review!

hi extremely poor behavious from this place on night shift a beard guy, 70 S Parade, London W4 5LG Last night I went to this branch to get a bulb, guy on the this branch to refuse to bring bulb, his customer services was extremly poor , even he statred arguments for this , Owner must put some friendly guy on this branch , who know how to talk to customer , Guy have extremely poor custimer services, i am much disoppointed with this kind of behaviour, thanks

Do not allow the attendants to remove your aerial . They removed mine and no need to do so and now I have no radio or central locking as they didn’t replace it properly. I am soooo upset . It needs to be fixed by BP I have sent an email, no response as yet and I will take legal advice as the attendants should not touch your car if they have no idea what they are doing PLEASE respond . I was told I would be contacted and nothing ? Tried to send an email and it bounced back…

Went to wash my car and after foaming the machine wouldn’t start the jet wash it was just sprinkling. The staff didn’t return my money tried to help, but wasn’t very effective. End up with stains on the car. They knew about that issue, but were acting like they hear it for first time. But even after me they didn’t put a sign to prevent others to use it. While we were standing there one guy driving by shouted that it’s all scam.

They have a big sign up saying download the app and get your fourth car wash for free only to go inside and say they don't accept the app. Interesting.

If you charge an electric car beware!!!!! 20 minute parking limit…...

I just went for the manual car wash. It was not busy, but it only accepts COINS! In this day and age there should be the option for contactless (like at Morrison's).

Our closest neighbourhood convenience store. Always open, and good selection of basics at Budgens. Today I stopped in to see if they had printer paper. They did not, but they gave me some so that I could print the labels that I needed to print. Really appreciate the service

Always friendly staff and well stocked, clean store

There was a cheeseburger in their heated shelf part that was solid. As in the bun felt like a rock. Diesel seemed to work, but I wouldn't take a date.

Great place to get every thing you need

The staff at this petrol station are so lovely. Always pleasant and willing to help. They all work so hard,

Expensive

Awfully greedy and disrespectful people. Washing machine was broken in the middle of my session, and although I have already paid £6 and lost 15 minutes while waiting for a solution with a car sank in dirty foam, they did everything to take the difference for a bronze wash at the auto-machine, which is £9.

Petrol available. excellent jetwash for soaking yourself on a winter evening. Air pump missing a handle so hard to apply to tyre valves. In a cost of living crisis, the shop prices are 20-40% higher than other convenience stores. The perfect place to shop if you're desperate or a millionaire.

150kw charger giving out 75kw only. Not busy. Good day. Conditions should dictate a lot more kw but sadly another let down for the electric charging station. They’ll respond with some excuse that something wasn’t quite right for a greater charge

They have everything except toilet . So I left because bp don’t care about customers comfort

Till workers are very rude, don’t speak or understand English and making their own rules that has nothing to do with BP, they refuse to use the cards that can be used in any BP petrol station but not this one. There is also a worker at the till wearing Meta glasses and turning it on while you are paying to steal card details. BE VERY CAREFUL!

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