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Xclusive valeting detailing hand car wash

Portman Pl, London, E2

4.7(75) Closed · Opens 9 am today
Xclusive valeting detailing hand car wash

Our Take

Two reviewers report a rushed service where paid-for extras like hand wax were missed and bird droppings left on the bonnet, while several others describe a thorough, attentive clean that left their car spotless. The experience leans heavily on which staff member handles your car, with multiple regulars noting a decline in consistency over recent months.

Visitor Reviews (20)

Nusrat Latif
5.0 a day ago

Clean is perfect and efficient. They give good interior and exterior cleaning at good prices.

H A
1.0 a week ago

I am a regular customer BUT I’m very disappointed by service I have received last few times, the new staff don’t do the cleaning properly, they always rushing and avoid doing a proper finish I’m not going there anymore because the owners are there and they don’t check if jobs are getting done properly,

Patrick
5.0 3 weeks ago

Service is really good, car was cleaned with attention to details, very much recommended!

Dorin-Romeo M.
1.0 Edited a month ago

Very poor service and not worth the £30. I paid for the Super Deluxe wash and hand wax, which is a more thorough service, but my car was rushed through in only a few minutes. I had to point out that the hand wax had not been done, despite paying for it. The exterior clean was also very poor, with bird droppings still left on the bonnet afterwards and marks in various places. There were also fresh-looking paint chips in that same area after the wash. When I went back to raise these issue, the response was argumentative rather than helpful. I also struggled to contact them afterwards, as the phone number did not connect when I tried. Based on my experience, I would not recommend this place. Rushed job, poor clean, and very disappointing customer service. EDIT FOLLOWING THEIR RESPONSE I went back 10 minutes after I left the car wash. When I got home I noticed all the imperfections and returned - pointed them out, and they started polishing away with a cloth but arguing that the paint chips were not from the wash. I have no interest in making up stories, this was genuinely a bad job! I have attached more photos that show how poorly it was done, and no attention to details. Most certainly, not a service worth £30.

Aliyah Ibrahim
5.0 4 months ago

This is the best car wash I’ve been to in a long time, not only am I given impeccable service every time but my car shines amazingly. I’ve tried many car washes in east London and they fail to top it off.

Ayesha Begum
5.0 4 months ago

I had an amazing experience at this car wash. The staff were really friendly and paid great attention to detail. My car looks spotless inside and out, honestly better than when I bought it. I’ll definitely be coming back such a good carwash 5 star isn’t enough

mumtaz Sadiq
5.0 5 months ago

I had bad experiences with car washes before so wasn't sure where to go so I googled for the best car wash in my E9 area . I read the reviews for this place thought I'll give it go and come here . I was very happy the guys were friendly and took time to wash my car and done a good job . I'm happy will come here again definitely when my car needs a wash and cleaned inside .

Steven Alexander01
5.0 5 months ago

I recently had my car washed at Xclusive Valeting Detailing & Hand Car Wash, and I’m really satisfied with the service. The team was professional and handled the car with great care. The hand wash and detailing were done thoroughly, and my car looked fresh and spotless afterward.

Imran
5.0 11 months ago

Brothers at the car wash clean the car so well you would think its polished, great price too

Ophi
5.0 11 months ago

The team here did a great job. I don't usually use hand car washes but haven't had the time to clean at home. Car now looks great, service was really quick and prices were less than expected for the level of service (wash, hoover & internal clean). Will definitely be returning.

Asrar Rahman
5.0 11 months ago

I visited this car wash for the first time today and had a great experience. It wasn’t busy, so everything was done very quickly. The staff were very friendly and did a perfect job cleaning my car. It looked almost brand-new when they finished. I’ll definitely come back again.

Ibrahim Miah
2.0 a year ago

Over priced and rushed. Random charges.

andrew westcott
5.0 a year ago

excellent job. nice people. clearly others think so too - so be prepared to wait .

Pawel Januszkiewicz
4.0 a year ago

Fairly good service at competitive prices!

Masuma S
2.0 a year ago

I've been quite a regular customer here because of how local it is to me, and come at least once a week since the new year passed. Looking back, I've left the place disappointed more than I have left happy by a landslide. The main issue I've faced every time is that there are almost always spots that they miss which leaves waterspots in such noticeable places. I thought being a regular would make them want to treat my car nicer perhaps but it seems as though they rush for me in comparison to the people ahead in the queue. Whether they are busy or empty the wash always feels rushed and shortcutted. Maybe it's because I don't have it in me to complain but I don't want to be an inconvenience. That being said, they have done a good job occasionally but its a complete hit and miss. Good people, but im disappointed that my custom isnt appreciated considering my loyalty. Will try to find another place :(

Micheal Xavier
4.0 a year ago

Very fast, professional and courteous. I was shocked at the queue when I pulled up however I noted that it kept inching forward quite quickly. Definitely will be returning. Should have been a 5 star rating however the staff assumed I only wanted the basic. I wasn't given the chance to pick the service I had in mind. I guess it was down to how fast they started working on the car. I only found out when I was asked to pay less than what I was hoping. That goes without saying, they surpassed my expectations. Left happy, will definitely return for the deluxe soon.

Mahir
5.0 a year ago

They clean better than the average car wash and car was glistening, it’s a shame a bird shat on my car 2 hours after but that ain’t their fault, only time will tell how consistent they are, 5 stars for now

Imran
5.0 a year ago

4.5 stars out of 5 | Went yesterday first time. Bossman saw me lingering on the side, I was actually making up my mind if I should try them out or not, but his intervention helped assure me I won't be leaving disappointed, he didn't try extort me with the more expensive packages, I myself opted to go for the Maguires premium package even though bossman initially had offered the deluxe package. Bossman brought out the Maguires products, I was intrigued to see how the team were going to do a full body wax and the full works in the time it takes them to usually do a basic in and out, but I was far more than impressed at the swift work. Almost every detail was looked at, and as a team they operated like clockwork. Con: it's the finer details that matter most sometimes. They really should roll the windows down slightly to ensure they clean the entire window and not just the portion visible with windows completely rolled up. Also some of the edges on the interior of the windscreen hadn't been wiped. Finally the front windscreen wipers weren't lifted to wipe under them. Hence the 0.5 deduction. Aside from that I am very satisfied as a first time visitor. Thanks

N Uddin (Naz)
5.0 a year ago

Good detailed wash, will be a returning customer here. Car looks and smells fresh, no rush from the staff like you get elsewhere.

John Rudelhoff
5.0 a year ago

Great service

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