Valet Force
Kitchen Ln, Wolverhampton, WV11
★★★★★4.5(47) Open · Closes 6 pmOur Take
Many customers report excellent results, including paint correction and thorough valeting, but several describe cancelled appointments, unprofessional behaviour, and arguments over scheduling. The company appears to deliver high-quality work when it shows up, but reliability and communication have drawn sharp criticism.
Visitor Reviews (17)
I've been using valet force for over 3 years now for ALL my car detailing needs and I can't fault them ,polite, punctual,professional I couldn't recommend them more!
Brill service.... highly recommended..
GreT service
He cancelled twice..... Nearly two months on still no communication to rebook. Would not recommend and will not waste my time again. From your reply.... Hygiene standards you mention dog excrement! Clearly didn't check the car properly then. Dog hair yes but excretion definitely not!! You think I'd be driving around with dog mess in my car for two months, just goes to show the extent of the lies you go to "try" and put the blame back on the customer, pathetic!! Try taking feedback and learn from it instead of trying to blame customers for your can't be bothered attitude or excuses. No local person mentions you as recommendation for valeting when asked and now I know why. Let's add bad attitude, can't be bothered and if anything happens or goes wrong... Be sure, it's customers fault and nothing at all to do with Mr perfect.
Did an absolute wonderful job
Brilliant service, fantastic prices. Will be using again. Thank you!
Very professional manner outstanding work and quality will be using again next time I'm down quality pricing thank you again
Very friendly great prices!! Done to a very high standard would definitely recommend! Will definitely be using again in the near future
Amazing and professional work on car and customer service is great. Will definitely be coming back thank you so much
Unprofessional company with double bookings. Argumentive couple who don't communicate with each other then blame the customer. What a poor image! Disgusting behaviour, with emails to prove which will be sent to trading standards for unprofessional behaviour. Just read a previous comment on here with the same issue. I asked to just let me know if they weren't able to book instead they shouted down the phone saying it probably went to junk mail. Funny how my other emails prior to the one confirming the appointment didn't go to junk. I can show proof of emails that a booking was requested in FEBRUARY for first week of April which they initially agreed to. On the phone i said they need to uphold their agreement. I have felt the need to review due to the stress these unprofessional people caused. It was that bad I had to cut them off as they were both shouting ontop of each other. Never in my life have I spoken to a company who acts in such a way. I just requested that they should carry out their promises. That's basic laws of business, does anyone think there's anything wrong in that ? As specified above theres similar reviews to mine. Think that says it all folks, be careful !
Had my car valeted inside and out today by Steve, the results are really impressive, walk, decontamination and coated, inside leather cleaned and fed, car looks brand new, could not recommend them enough a true 5 star service, it’s the second time I have used them on two different cars and already booking my next Valet for a few months time and very reasonably priced and also he’s a really pleasant friendly guy to deal with
Seen this guy at a petrol forecourt shouting at swearing at others in front of children. Maybe don’t do that when your company brand is plastered all over your van. 🔔🔚
Second time Steve, valet force cleaned my car excellent job nice and shiny and inside like new, on time and nice to talk to, thanks will recommend him thanks Rachel and Steve 😄 cheers Dave
Valet Force have been cleaning our vehicles for many years now. Their work is spot on time and time again and they are always friendly and reliable with it. Great company to do business with. Thank you Steven and Rachel!
Had a two stage paint correction carried out on my car this week. Steve arrived on time, was polite and friendly and did a fantastic job at an excellent price. I wouldn't hesitate to use Valet Force again.
Cancelled on the day, due to light rain. The review is more about wasting our time. I understand you can't control the weather but having light rain stop all work seems a bit excessive. Cannot comment on nature of work. Dissapointed.
Would highly recommend. They did a full valet, followed by a 2 stage machine polish on my car today. Then finished with a high quality wax. The car literally looks like it's just come out of the showroom. Incredibly friendly and professional company. I'll definitely be using them again 👍
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