Grays of Warwick

Excellent garage - the service was second to none and a very pleasant experience when we bought our car. Mikey especially was excellent!

Really helpful and great service. Helped me pick out my first car, love it to bits

I have bought a lovely white Fiat Panda 2017 plate. I arrive late for my appointment with Mikey so I first met sales person Chris who took me for a test drive. Then I dealt with Crikey Mikey who was my original contact at Grays. Both were extremely helpful and informative during the buying process. Mikey was again the person to hand over the car and it was a fun and exciting process. During my first visit I also met the person who has looked after my little Panda from the very beginning (he has been there 45 years so I can only imagine it is a good company to work for) I certainly felt well looked after and as such have full confidence in my car too. Thank you to all at Grays x

Wow wow loving my panda grande I have have numerous people stopping me asking what model this car is thanks to Mike’s and Chris at Grays for a first class service. Traveled all the way from Hull to find a decent Fiat dealer. Thanks guys

I couldn’t be more happy with the excellent service I received at Greys garage in Warwick with the recent purchase of my Fiat Panda. I would recommend them to anyone.

Went with my girlfriend to look at her new car and I was really impressed with the service Mikey provided. I asked quite a lot of questions and wanted a few things checked before she made a decision and he was patient, thorough and completely transparent the whole time. Nothing felt like too much trouble and he made sure we were both comfortable and confident before going ahead. It’s clear he genuinely cares about his costumers and takes pride in what he does. Really positive experience overall, would definitely recommend.

I recently bought a car from Mikey and honestly couldn’t have asked for a better experience. From start to finish, he was friendly, knowledgeable, and genuinely helpful without ever being pushy. He took the time to answer all my questions, made sure I felt confident in my decision, and went above and beyond to make the whole process smooth and stress-free. I’m absolutely thrilled with my new car and wouldn’t hesitate to recommend him to anyone looking for a reliable and positive car-buying experience. Thanks again, Mikey!

Hi. Can not fault this garage. I have used them for quite a few years for servicing, repairs and buying used fiats. They are always curtious,knowledgeable and reasonably priced. Thankyou Grays.

I recently purchased my Fiat 500 from Grays garage, Mikey was brilliant, he made the whole experience enjoyable, I was able to take the car for a test drive with my Husband on our own. I fell in love with the car, Mikey explained all the finance options clearly & the car was ready for me to collect within a week. I would throughly recommend Grays garage & Mikey for the great customer service I received.

Mixed review but I’m sure everyone will appreciate the honesty. Pre-ordered a base spec Grande Panda and a mid-range car turned up. Not quite to our taste (we weren’t a fan of the black alloys) but it was the supplier’s fault and not the dealer’s. They kindly offered to honour the original price, and we were happy to take the free upgrade despite the aesthetic quibbles. But then the sales manager told me I owed £275 to cover the deposit contribution they were no longer willing to offer. Insisted it was still the same price though. Despite asking for £275. Felt like I was being asked to believe that chalk is cheese. £275 wasn’t a huge amount in the circumstances but fundamentally we weren’t happy paying extra for something we (a) didn’t order and (b) liked a bit less. The slightly underhand way management asked for it gave me the heebie-jeebies and didn’t fill me with much confidence if we ever had a problem with the car. We’d also just sold the car we were replacing, having been told our new car would arrive in a week or two, so we couldn’t wait around for an indeterminate period for the correct one to turn up. I would have much preferred to part exchange to avoid that kind of hassle, but we were given a pretty insulting offer of £800 on a car I sold fairly easily for £2.5k. (I understand you don’t get as much trading your car in, but less than 1/3 of its private sale value seemed really off.) Finding ourselves in this position rubbed a bit of extra salt in the wound. In the end we decided to pull out, buy a cheap stop-gap, and order another Panda elsewhere. Mikey on the sales team – who I dealt with day-to-day – was a stand-up guy though, who wasn’t responsible for any of the above. He was the saving grace that meant the overall taste wasn’t as sour as it could have been.

Amazing service with getting a brand new Fiat panda Grande. Picked up today can’t fault Mikey and the team!

We collected a new Fiat Grande Panda yesterday. It was immaculately prepared. Mikey was extremely helpful and considerate and made the whole experience fun! We have no hesitation giving this dealership & the team 5*

Hello was looking long to get a disability car for the very 1 time and I came to grays I am a very anxious person and was worried about going to talk to somebody but I was given an absolute amazing person and they treated me really well and sorted out any issue I had I had a lovely sales representative called Mikey and he sorted me out and found me at the car that I really needed. The treatment I received was more than five star thank you so much for all the support jade Looney.

Awesome car from an awesome team. Very customer focused which is sadly rare these days. So glad you were recommended to me!

Great place, Good people and fantastic customer service. Especially from Mikey who help me buy a brand new car and made the whole process feel simple and easy (and he even gave me extra time to think about it and really understand each step before moving forward) thanks you all who work there for making me feel welcome and cared for. You have definitely gained a loyal customer in me 😊

Excellent Customer Service.

Just bought a Fiat Arbarth from Mikey at Grays Garage. I have had the most outstanding customer service from start to finish, Mikey was very friendly, helpful knowledgeable and at no point did I feel under any pressure to buy. I look forward to returning when my car needs servicing. Thank you Mikey.

This dealership is most probably the best in the entire country. Superb staff, all of which are so customer focused it is beyond belief. Chris and Mikey will always give you the best deal that is available and and the service team will make sure that your after care will be superb. If you are looking for the best personalised purchase and after sales experience, please give them a call or visit their website if you are looking for a great deal on any Fiat vehicle in the UK We have purchased 7 cars with them for over many years, including servicing, and have never had any issues and always being treated with the utmost respect. You will have to search very hard to find any dealership that can better this astounding customer service.

Just bought a new car from Grays today. Customer service has been outstanding. From the minute I started enquiring about a vehicle my questions were answered clearly. Mikey ensured I was completely happy with the car and its features before I drove away - a very smooth purchase. I would recommend Grays to anyone having had a few cars from them over the years - motoring has changed but they haven’t .

Such a Friendly & Welcoming atmosphere.